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Privacy Policy

Last updated: 21 August 2026

1. Who we are

Agba Vendor (“we”, “us”) provides receipt, invoice and debt-tracking software for Nigerian vendors and small businesses. This policy explains what information we collect when you use the Agba Vendor web and mobile app, why we collect it, and the choices you have.

2. Information we collect

  • Account data: your email address and password (passwords are stored only as a secure hash by our authentication provider — we never see them).
  • Business profile: business name, phone number, address, motto, logo, signature image, bank name, account name and account number, plus your receipt design preferences.
  • Transaction data you enter: receipts, items, prices, delivery fees, payment status, part-payment balances, due dates and payment records.
  • Customer records you enter: your customers’ names, phone numbers, delivery addresses and credit limits.
  • Billing data: subscription plan, payment status and a masked card reference (card brand, last four digits, expiry month/year and bank). Full card numbers and CVVs are handled solely by Paystack and never reach our servers.
  • Technical data: basic device/platform information and error logs used to keep the app working.

We do not collect location data, contacts, photos beyond the logo and signature images you choose to upload, or advertising identifiers.

3. How we use your information

  • To generate your receipts, invoices and PDF documents.
  • To calculate balances, outstanding debt, credit limits and sales trends.
  • To prepare the reminder messages you choose to send to your own customers.
  • To operate your free trial, subscription and automatic renewal.
  • To provide customer support when you contact us.

We never sell your data, never rent it, and never use your customer lists for our own marketing.

4. Offline storage on your device

Agba Vendor is offline-first. Your receipts, payments and customer records are saved in a private database inside the app on your own device so you can work without internet. When a connection is available, those records sync to your private cloud account. Signing out or deleting the app clears the local copy on that device.

5. Who we share data with

We share only what is necessary with the service providers that run the app:

  • Supabase — secure database, authentication and file storage for your account.
  • Paystack — processing of subscription payments and automatic renewals.
  • WhatsApp — only when you tap to send a reminder or contact support; the message opens in WhatsApp and you decide whether to send it.

We may also disclose information where required by Nigerian law or valid legal process.

6. Security

Data travels over encrypted HTTPS connections and is stored with row-level security so one vendor can never read another vendor’s records. Access to production data is restricted to authorised personnel. No system is perfectly secure, so please keep your password private and sign out on shared devices.

7. How long we keep data

We keep your records for as long as your account is open, because your receipts are your business history. If you delete your account, we permanently erase your business profile, receipts, payments, customer records, reminders and stored PDFs. Minimal payment records may be retained where accounting or anti-fraud law requires it.

8. Your rights and choices

  • Access and correction: view and edit your business profile, receipts and customers at any time in the app.
  • Export: download your receipts as PDFs, your sales summary as CSV and your business settings as a JSON file.
  • Deletion: delete your account and all associated data from Settings → Delete account, or see our account deletion page.
  • Withdraw consent: turn off scheduled reminders or automatic renewal whenever you like.

9. Children

Agba Vendor is a business tool intended for people aged 18 and above. We do not knowingly collect data from children.

10. Changes to this policy

If we make material changes we will update the date at the top of this page and, where appropriate, notify you inside the app.

11. Contact us

Questions, complaints or data requests: message us on WhatsApp at 08108216952 and we will respond within 30 days.